The domain name www.bothbeauty.com (herein referred to as “Website”) is owned and operated by BothBeauty. We value the trust you place in us and are committed to maintaining the highest standards for secure transactions and customer information privacy. Please read the following statement to understand our information gathering and dissemination practices.
Note: Our Privacy Policy is subject to change at any time without notice. To ensure you are aware of any updates, please review this policy periodically.
Information We Collect
We collect personally identifiable information (such as name, email address, phone number, shipping/billing address, etc.) when you:
- Create an account with us
- Place an order on the Website
- Communicate with us via email, phone, chat, or social media
- Participate in promotions, contests, surveys, or events
- Purchase or use our Gift Card services
While you may browse certain sections of our Website without registering, some activities (such as placing an order) require registration. We may use your contact information to send you offers based on your previous orders and interests.
When you visit our Website or interact with us on social media or through mobile devices, we may also collect information automatically using technologies such as cookies, web server logs, and web beacons.
Note: We may also send you service-related or promotional messages through email, SMS, WhatsApp, or phone calls when required, for the purpose of providing updates, offers, or important account-related information.
Why We Collect Personal Information & How We Use It
We use your personal information to provide, maintain, and improve our services. This includes:
- Processing your orders and transactions
- Resolving disputes and troubleshooting issues
- Sending you updates, offers, and marketing communications
- Improving our website, products, and services
- Preventing fraud, errors, or illegal activities
- Customizing your shopping experience
- Enforcing our terms and conditions
We may also analyze demographic and usage data to better understand customer behavior and preferences. Your IP address may be used for system administration, to diagnose server problems, or to help identify your location and browsing behavior.
Sharing of Personal Information
We do not sell or rent your personal information to third parties. However, we may share your details with:
- Government authorities or regulators if required by law
- Third-party service providers (such as logistics, payment gateways, or marketing partners) to enable them to perform services on our behalf
- Fraud detection and prevention agencies
These entities are bound to maintain the confidentiality of your information and are not authorized to use it for any other purposes.
Cookies
A “cookie” is a small piece of data stored on your browser by our website. Cookies help us recognize repeat visitors and improve your shopping experience. We may use both session cookies (temporary) and persistent cookies (saved on your device). Cookies do not contain any personally identifiable information.
You can choose to disable cookies through your browser settings, though certain website features may not function properly as a result.
Opt-Out
You have the option to opt out of receiving promotional communications from us. You can do so by:
- Clicking the “unsubscribe” link in any promotional email, or
- Contacting us directly at support@bothbeauty.com
Please note that even if you opt out of marketing messages, you may still receive important service-related communications regarding your account or transactions.
Security
We take appropriate security measures to protect your personal and sensitive information against unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the Internet or method of electronic storage is 100% secure.
We will not be liable for any loss, damage, or harm caused to users due to unauthorized access or misuse of their information by third parties.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: